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Team Troubleshooting

SymptomCause / fix
Can't inviteNot an owner / plan seat limit reached
Member doesn't see a sourceNot in allowed_sources
Member doesn't see an accountallowed_accounts whitelist
Member and attributionAlways forbidden — requires owner + Agency+
Invite isn't acceptedNeeds the same Gmail / claim of the Google identity
"Change to Admin"No such team role exists — only owner/member

Maintained by the LightLead Documentation Team · Last verified: 2026-07-26