Disconnecting Telegram

Disconnecting the Telegram integration breaks the link between a LightLead workspace and Telegram. There are two scenarios: workspace-level disconnection (affects everyone) and unlinking a personal account (affects only you).

Who can disconnect

• Workspace owner — full disconnection of the Telegram integration for the whole workspace
• Any member — unlinking their own personal Telegram from the workspace

Where to find it

Full disconnection (owner)

1. Google Sheets: Settings → Integrations → Telegram
2. Click Disconnect Telegram
3. Confirm in the dialog

Unlinking a personal account (member)

1. Mini app: Profile → Unlink account
2. Or Google Sheets: Settings → My profile → Telegram → Unlink

What data is affected

When disconnecting at the workspace level:

• All Telegram channel alerts are disabled (but not deleted)
• All notifications stop being sent
• The mini app becomes unavailable to all members
• Member links to Telegram are preserved but inactive

When unlinking a personal account:

• Your personal alerts are disabled
• You stop receiving notifications
• The mini app is unavailable for your account
• Other members are not affected

Actions

Full disconnection

1. Go to Settings → Integrations → Telegram
2. Click Disconnect Telegram
3. In the dialog, choose what to do with alerts:
   • Keep and disable — alerts are preserved but not checked, and can be restored on reconnection
   • Delete all alerts — irreversibly deletes all Telegram alerts in the workspace
4. Click Disconnect

Unlinking a personal account

1. Open the mini app or Google Sheets
2. Profile → Unlink account
3. Confirm in the dialog
4. The bot sends a message: "Your account has been unlinked from LightLead. To connect again, use /start"

What requires confirmation

• Full disconnection — two-step confirmation:
  1. Dialog "Disconnect the Telegram integration for [workspace]? This will affect [N] members"
  2. Choice of what to do with alerts (keep or delete)
• Unlinking a personal account — dialog "Unlink your Telegram from LightLead? You will lose access to the mini app and notifications"

Result

After disconnecting:

• The integration status changes to "Disconnected" in settings
• All members receive a notification about the disconnection (in the case of full disconnection)
• The event is logged in the workspace audit trail
• The Open app button in the bot becomes inactive

Reconnecting

1. Click Connect Telegram in settings
2. Go through the connection process again
3. If alerts were kept — they activate automatically
4. Member links are restored (no need for each member to re-link individually)

Important notes

• Disconnecting does not delete the chat with the bot — message history is preserved in Telegram
• Report data is not affected — it remains in Google Sheets
• When the workspace owner changes, the Telegram integration keeps working without reconnection
• If the workspace is deleted — the Telegram integration is disconnected automatically