Instagram Insights Troubleshooting
Error Catalog
| Code | Category | Retry | Solution |
|---|---|---|---|
4 | throttle | Yes | Application rate limit |
17 | throttle | Yes | User rate limit |
32 | throttle | Yes | Page-level throttling |
613 | throttle | Yes | Custom-level throttling |
80000 | throttle | Yes | Instagram BUC — reduce the frequency of IG Insights requests |
payload-1-99 | payload | Yes | Split up the set of metrics |
http-429 | throttle | Yes | HTTP Too Many Requests |
transport-5xx | transport | Yes | Automatic retry |
transport-ECONNABORTED | transport | Yes | Automatic retry |
transport-ECONNRESET | transport | Yes | Automatic retry |
transport-ETIMEDOUT | transport | Yes | Automatic retry |
transport-EAI_AGAIN | transport | Yes | DNS — retry |
Account Not in the List
You need Business/Creator + a link to a Facebook Page + pages_show_list / instagram_basic.
Empty Metrics
You need instagram_manage_insights. Demographics (audience_*) usually require 100+ followers. Delay is 24–48h.