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Bitrix24 Permissions

The Bitrix24 connector in LightLead requires certain access rights in the CRM system to work correctly.

Required Rights

CRM (crm) read rights are required for deals, contacts, companies, and settings. For UTM tags — access to deal fields. Without administrator rights, some data may be unavailable.

Checking Permissions

LightLead automatically checks access rights during the initial discovery. If any permissions are missing, you will see a corresponding warning in the interface.

Detailed Rights List

RightDescriptionRequirement
Read entitiesAccess to the list and contents of deals/orders/leadsRequired
Read pipelinesAccess to the list of pipelines and statusesRequired
Read usersAccess to the list of users/managersRecommended
Read custom fieldsAccess to custom field settings and valuesRecommended
Read contacts/companiesAccess to related contacts and companiesRecommended

Permission Limitations

Some operations may be unavailable without certain permissions:

  • Without pipeline rights: reports grouped by pipelines and statuses are unavailable

  • Without user rights: grouping by manager is unavailable

  • Without custom field rights: custom fields are unavailable in filters and reports

  • Without contact rights: attribution by contact data is unavailable

Updating Permissions

If you changed access rights in the CRM system, re-run discovery in LightLead:

  1. Go to the connection settings

  2. Click Reconnect or Refresh discovery

  3. Wait for the permission check to complete

Maintained by the LightLead Documentation Team · Last verified: 2026-07-25