KeyCRM Limitations
This article describes the limitations of the KeyCRM connector in LightLead.
API Limitations
KeyCRM API limits depend on the pricing plan. Maximum page size is 50 records. With a large number of product line items, sync delays are possible. Custom statuses require re-running discovery.
General Limitations
| Limitation | Description |
|---|---|
| Page size | Maximum number of records per request |
| Request rate | Maximum number of requests per unit of time |
| Data volume | Limit on the total volume of data loaded |
| History depth | Maximum period of historical data |
| Number of connections | Maximum number of active connections |
Unsupported Features
The following features are currently not supported:
Writing data: the connector is read-only; you cannot modify data in the CRM
Real time: syncing is periodic, not real-time
Attachments and files: fields of type "file" are not loaded
Notes and comments: text notes on deals are not synced
Tasks and activities: task and meeting history is not loaded
Impact on Syncing
When limits are exceeded:
Rate limit: syncing is paused and resumes automatically
Timeout: the request is retried with an increased interval
Large data volume: syncing is split into several cycles