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Bitrix24 Pipeline Stages

This article describes working with Bitrix24 pipeline stages (statuses) in LightLead.

Loading Stages

Deal stages are loaded via crm.status.list for each category. Stages have an identifier, a name, and a sort order. In LightLead reports, stages are grouped by category.

Stage Structure

Each stage contains:

  • Identifier — the stage's unique ID

  • Name — the stage's display name

  • Sequence number — the stage's position in the pipeline

  • Pipeline binding — the ID of the parent pipeline

Usage in Reports

Stages are used in LightLead reports for:

  • Funnel analysis: track the number of deals/orders/leads at each stage

  • Conversion: calculate the conversion between stages

  • Forecasting: estimate potential revenue by stage

  • Grouping: group data by pipeline stage

Working with Historical Data

Important aspects of working with stages:

  • Point-in-time snapshot: the current stage is captured at sync time, not the history of transitions

  • Change history: full history of stage transitions may be unavailable — it depends on the CRM's API

  • Deleted stages: deals on deleted stages are preserved in reports, but the stage is marked as unknown

Updating Stages

When stages change in the CRM (added, renamed, reordered):

  1. New stages become available after the next discovery run

  2. Renamed stages update automatically (matching is done by ID)

  3. Deleted stages are marked inactive

Maintained by the LightLead Documentation Team · Last verified: 2026-07-25