Bitrix24 Pipelines
This article describes working with Bitrix24 sales pipelines in LightLead.
Loading Pipelines
In Bitrix24, pipelines are organized through categories. Each category contains a set of stages. LightLead loads all categories and stages during initial discovery.
Pipeline Structure
Each pipeline contains:
Pipeline ID — a unique ID used in API requests
Pipeline name — the display name
List of statuses/stages — the stages a deal/order/lead moves through
Stage order — the sequence defined in the CRM
Usage in Reports
Pipelines are used in LightLead reports for:
Grouping data: group data by pipeline to analyze different sales pipelines
Filtering: filter data by a specific pipeline
Comparison: compare the performance of different pipelines
Visualization: build sales funnel charts
Updating Pipelines
When pipelines change in the CRM (added, deleted, renamed), you need to run discovery again. Options:
Automatic: at the next scheduled sync
Manual: click "Refresh discovery" in the connection settings
Notes
Pipelines deleted in the CRM are marked inactive in LightLead, but historical data is preserved
Renaming a pipeline does not affect already-built reports — matching is done by ID
When a new pipeline is added, old reports continue to work without changes
Related Pages
Stages — description of stages within pipelines