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Pipedrive Permissions

For the Pipedrive connector to work correctly in LightLead, certain access rights are required in the CRM system.

Required rights

API rights to read deals, persons, organizations, pipelines, stages, and custom fields (dealFields, personFields, organizationFields) are required.

Checking rights

LightLead automatically checks access rights during initial discovery. If any rights are missing, you'll see a corresponding warning in the interface.

Detailed list of rights

RightDescriptionRequired
Read entitiesAccess to the list and content of deals/orders/leadsRequired
Read funnelsAccess to the list of funnels and statusesRequired
Read usersAccess to the list of users/managersRecommended
Read custom fieldsAccess to custom field settings and valuesRecommended
Read contacts/companiesAccess to related contacts and companiesRecommended

Right limitations

Some operations may be unavailable if certain rights are missing:

  • Without funnel rights: reports grouped by funnels and statuses are unavailable

  • Without user rights: grouping by managers is unavailable

  • Without custom field rights: custom fields are unavailable in filters and reports

  • Without contact rights: attribution by contact data is unavailable

Updating rights

If you changed access rights in the CRM system, run discovery again in LightLead:

  1. Go to the connection settings

  2. Click Reconnect or Refresh discovery

  3. Wait for the rights check to complete

Maintained by the LightLead Documentation Team · Last verified: 2026-07-25