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Connection Statuses

Each connection in LightLead has a status reflecting its current state.

Status List

StatusDescription
ActiveConnection is working, data is syncing
ErrorConnection issue: expired token, no access, API error
PendingConnection is being set up
PausedSync temporarily stopped by the user
Needs AttentionToken is expiring or reauthorization is required

Status Transitions

Pending → Active → Error → Needs Attention → Active

Actions by Status

  • Active: no action needed
  • Error: check the error cause — reconnection may be required
  • Needs Attention: reconnect the connector to refresh the token

Maintained by the LightLead Documentation Team · Last verified: 2026-07-25